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  1. Fast Simon Helpdesk Portal
  2. Getting Started (Onboarding)
  3. Shopify OS2 Quickstart

Shopify OS2 Quickstart

Self-troubleshooting for customers to use before contacting Fast Simon Support.

  • Autocomplete doesn't work
  • Autocomplete is not loading fast enough
  • Can't see a new collection that I added on my site
  • Collection order on merch and site is different - why?
  • Getting unrelated search results
  • My site is synced with fewer products than it should
  • My site is too slow
  • Not getting results when searching
  • Out-of-stock products are still available for purchase
  • Products show up with no image
  • Upsell & Cross-sell
Fast Simon Helpdesk Portal