Troubleshooting
Self-troubleshooting for customers to use before contacting Fast Simon Support.
- Autocomplete doesn't work
- Autocomplete is not loading fast enough
- Can't see a new collection that I added on my site
- Collection order on merch and site is different - why?
- Getting unrelated search results
- My site is synced with fewer products than it should
- My site is too slow
- Not getting results when searching
- Out-of-stock products are still available for purchase
- Products show up with no image
- Upsell & Cross-sell